Returns & Refunds

30-day returns, no drama.

• Not what your pet expected? Return it unused within 30 days for a full refund
• Defective or damaged? Send us a photo — we refund or replace without asking you to mail anything back (return shipping internationally costs more than the product)
• Refunds land back on your original payment method within 5 business days of approval

Email your order number to start a return. A human reads every message within 24 hours.